Terms and Conditions of Use

Last Updated: 28 June 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your access to and use of the SlotsHopper website located at slotshopper.gb.net (“the Website”), operated by SlotsHopper UK Ltd (“we”, “us”, “our”).

1.2 By registering an account or using any part of the Website, you confirm that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, Responsible Gambling Policy, and any other policies or guidelines referenced herein.

1.3 If you do not accept these Terms in full, you must not use or access the Website.

2. Definitions

  • Player / User / You: Any individual who registers or uses the Website.
  • Account: Your personal profile created on the Website to access services.
  • Games: All gambling products offered on the Website, including slots, live casino, and other wagering options.
  • Operator: SlotsHopper UK Ltd, the legal entity responsible for running the Website.
  • Bonus: Any promotional offer such as free spins, bonus funds, or similar incentives.

3. Eligibility

3.1 You must be at least 18 years old or the minimum legal gambling age in your jurisdiction, whichever is higher, to use the Website.

3.2 It is your sole responsibility to ensure that online gambling is permitted where you reside. Accessing the Website from prohibited locations is not allowed.

3.3 Employees of SlotsHopper UK Ltd, its affiliates, subsidiaries, or any associated entities, including their immediate family members, are not permitted to open accounts or participate in any gambling activities on the Website.

4. Account Registration and Security

4.1 You may only hold one Account per individual, household, IP address, or device.

4.2 When registering, you must provide accurate, complete, and current information including your full name, date of birth, residential address, email, and payment details.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your Account.

4.4 We reserve the right to request verification documents at any time, such as government-issued ID, proof of address, or payment confirmations, to comply with UK Gambling Commission regulations and anti-money laundering laws.

4.5 Providing false, misleading, or incomplete information may lead to suspension or closure of your Account and forfeiture of any winnings.

5. Deposits and Payments

5.1 All deposits must be made using payment methods registered in your name.

5.2 Minimum and maximum deposit limits apply and are detailed on the Banking page.

5.3 We do not charge fees for deposits; however, your payment provider may apply fees or charges.

5.4 SlotsHopper UK Ltd is not a financial institution and does not offer credit or loans.

5.5 Deposited funds must be used solely for gaming purposes. Suspicious or irregular transactions may result in Account review or suspension.

6. Withdrawals

6.1 Withdrawals will, where possible, be processed using the same payment method used for deposits.

6.2 Withdrawal limits apply as specified on the Banking page.

6.3 We may require additional identity verification before processing withdrawals to comply with legal and regulatory requirements.

6.4 While we strive to process withdrawal requests promptly, delays caused by third-party payment providers are outside our control.

6.5 If you wish to close your Account and withdraw your full balance, please contact Customer Support.

7. Inactive and Dormant Accounts

7.1 Accounts with no login activity for six consecutive months will be marked as inactive.

7.2 A monthly administrative fee may be deducted from inactive Accounts holding a positive balance, following prior notification.

7.3 Accounts with zero balance may be closed after extended inactivity.

7.4 Dormant Accounts can be reactivated upon request by contacting Customer Support.

8. Responsible Gambling

8.1 SlotsHopper is committed to promoting responsible gambling and provides a range of tools including deposit limits, loss limits, session time limits, and self-exclusion options.

8.2 If you believe you have a gambling problem, we strongly encourage you to use these tools or seek support from our Customer Support team.

8.3 For additional help and advice, please visit the UK Gambling Commission and BeGambleAware.

9. Prohibited Conduct

9.1 You must not engage in any fraudulent, dishonest, or unlawful behaviour, including but not limited to:

  • Money laundering or financing of terrorism;
  • Use of automated software, bots, or scripts to manipulate Games;
  • Cheating, collusion, or game manipulation;
  • Operating multiple Accounts to exploit bonuses or promotions;
  • Using VPNs or proxies to bypass geographic restrictions;
  • Sharing your Account or allowing others to play on your behalf.

9.2 Breaches of these rules may result in suspension, closure of your Account, and confiscation of winnings.

10. Bonuses and Promotions

10.1 All bonuses and promotions are subject to specific terms and wagering requirements, detailed on the Promotions page.

10.2 Abuse of bonuses, including multiple Account creation or collusion, is strictly prohibited.

10.3 We reserve the right to withhold or cancel bonuses and void winnings arising from misuse or technical exploitation.

10.4 Bonuses and free spins may have expiry dates and be restricted to certain Games.

11. Fair Play and Game Integrity

11.1 All Games on SlotsHopper are provided by certified software developers and utilise Random Number Generators (RNGs) to ensure fairness and randomness.

11.2 We reserve the right to void bets or winnings resulting from technical errors, malfunctions, or breaches of these Terms.

12. Limitation of Liability

12.1 SlotsHopper UK Ltd shall not be liable for any losses, damages, or expenses arising from your use of the Website, including technical failures, delays, interruptions, or errors.

12.2 You participate at your own risk. Our maximum liability to you is limited to the value of your most recent deposit.

12.3 We accept no responsibility for content, security, or practices of third-party websites linked from the Website.

13. Data Protection and Privacy

13.1 Your personal data is collected, stored, and processed in accordance with our Privacy Policy and the UK Data Protection Act 2018.

13.2 We implement industry-standard security measures to protect your information from unauthorised access or disclosure.

14. Intellectual Property

14.1 All content, trademarks, logos, graphics, and materials on the Website are the property of SlotsHopper UK Ltd or its licensors.

14.2 You may not reproduce, distribute, modify, or create derivative works without prior written consent.

15. Complaints and Dispute Resolution

15.1 If you have a complaint, please contact our Customer Support team in the first instance.

15.2 We aim to resolve all disputes fairly and promptly.

15.3 Should you remain dissatisfied, you may escalate your complaint to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.

15.4 All complaints must be submitted in writing.

16. Changes to These Terms

16.1 We reserve the right to update or amend these Terms at any time.

16.2 Material changes will be communicated via email or prominent notice on the Website.

16.3 Continued use of the Website after such changes constitutes acceptance of the updated Terms.

16.4 It is your responsibility to review these Terms regularly.

17. Contact Information

For assistance, questions, or to exercise your rights under these Terms, please contact us:

By registering and using SlotsHopper, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.